One of the quicker ways to ensure that your payment went through would be to look up your purchases on Centrobills (our billing provider's) website. To do that, you would need to:
Open centrohelp.com;
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Click on Lookup purchase;
Enter the email address your account is connected to to receive a login link;
Follow the link in the email;
Then you will be forwarded to the Subscriptions tab, where you can find all the active and expired subscriptions you have.
Click on any of the Аctive subscriptions; you will see an option to Cancel membership.
Proceed to the Payments tab to check if your purchase is reflected there.
If you still don't see the purchase in any of the tabs, please feel free to leave us a request through the support page.